Payment, Refund, Cancellation & Affiliate Policy

Profyl.net provides digital and technology-based services, including but not limited to:

• Profyl+ yearly subscription
• Digital portfolio websites
• Business landing pages
• Profile publishing tools
• Domain & subdomain services
• Analytics & AI insights
• Verification features
• Plugins & integrations
• Task Hub services
• Affiliate & referral systems
• Business tools & digital identity

Most Profyl.net services are digital, instant-access, subscription-based, or platform-facilitated. Because services are digital, instant-access, or commission-based, refund rules may differ from physical goods or offline services.

All payments to Profyl.net are generally non-refundable once a paid feature or service is activated. Once you successfully purchase, activate, upgrade, renew, or gain access to a paid feature, the payment will not be refunded — except where Profyl.net decides otherwise at its sole discretion or where a refund is required by applicable law.

Users are advised to review service details, pricing, feature descriptions, billing period, and terms carefully before making payment.

Profyl.net may offer paid yearly subscription plans. Your subscription terms include:

• The fee is charged for the full yearly access period
• Payment is non-refundable after successful activation
• You are responsible for using paid features within the period
• Unused time, inactivity, or change of mind will not qualify for a refund
• Subscription benefits may be updated, replaced, or modified
• Profyl.net does not guarantee that every user will use every feature

If a subscription is cancelled, you may continue to access paid features until the end of the current billing period, unless your account is suspended or terminated for violating our Terms & Conditions.

For direct purchases, one-time payments, digital services, setup services, premium features, and activated services — all payments are final and non-refundable.

Profyl.net provides tools and digital infrastructure. We do not guarantee employment, sales, conversion, profile traffic, business growth, audience growth, or income.

You may cancel or stop using paid services at any time through account settings or by contacting support. Cancellation does not automatically create a refund right.

We may consider an exceptional refund only in limited cases.

Profyl.net may require proof, transaction ID, account details, payment screenshot, and verification before reviewing any refund request. Approval or rejection is decided at our sole discretion, subject to applicable law.

The following charges are generally non-refundable:

• Subscription fees
• Profyl+ payments
• Direct sales payments
• Platform commission
• Payment gateway fees
• Affiliate commissions already approved or paid
• Domain-related payments
• AI tool usage fees
• Verification fees
• Promotional or discounted purchases
• Taxes, VAT or government charges (where applicable)

If a refund is approved, Profyl.net may deduct payment gateway fees, administrative costs, platform charges, taxes, or any non-recoverable cost before issuing the refund.

Profyl.net may operate an affiliate sales program where approved users, business partners, creators, ambassadors, or affiliates can earn commissions by sharing their unique referral or affiliate links. When another user purchases a paid version of Profyl.net through the affiliate link, the affiliate may earn a commission.

Up to 30% of the eligible referred amount. Minimum BDT 200 before withdrawal. Maximum 10 working days after approval.

Profyl.net reserves the right to change commission rates, campaign terms, eligibility, and payout structures at any time. No affiliate has a permanent right to a fixed commission unless confirmed through a signed written agreement.

An affiliate commission may be considered valid only when all of the following are true:

• The referred user uses the correct unique affiliate link
• The referred user successfully pays for a qualifying paid plan
• The payment is verified by Profyl.net
• The transaction is not fraudulent, fake, reversed, disputed or cancelled
• The affiliate complied with all platform rules
• The referral tracking system confirms the affiliate source

Affiliate earnings can be requested for withdrawal only after the balance reaches the minimum threshold of BDT 200. Profyl.net may require accurate payment details, identity verification, tax information, bank/mobile wallet information, or any other necessary information before processing the withdrawal.

Once a valid withdrawal request is submitted and approved, Profyl.net will disburse the payment within a maximum of 10 working days.

Profyl.net may hold, cancel, reverse, reduce, or reject affiliate commission if:

• The referred payment is refunded
• The transaction is disputed or charged back
• The referral was self-generated fraudulently
• Fake accounts were created
• Spam marketing was used
• The affiliate misrepresented Profyl.net
• The affiliate used misleading claims
• The affiliate violated advertising rules
• The affiliate used unauthorized discounts
• The affiliate used bots, fake traffic or manipulation
• The affiliate violated Profyl.net's Terms & Conditions
• The affiliate attempted to abuse the referral system

Profyl.net may permanently suspend affiliate accounts involved in fraud, abuse, misrepresentation, or policy violation.

Affiliates must promote Profyl.net honestly and professionally. Affiliates must not:

• Make false income claims
• Promise guaranteed jobs, income, sales or results
• Use spam messages
• Use fake reviews
• Impersonate Profyl.net
• Use misleading advertisements
• Use vulgar, harmful, political, illegal or offensive promotion
• Misuse Profyl.net's name, logo or brand identity
• Promote Profyl.net on illegal or harmful platforms
• Create confusion between affiliate content and official communication

Profyl.net may request removal of any misleading or unauthorized promotional content.

Task Hub is a feature where users can request, offer, complete, and pay for services through Profyl.net.

Clients must pay the task amount in advance before the service provider begins work, unless otherwise allowed by Profyl.net. This advance payment is held until the task is completed, released, cancelled, disputed, or resolved.

After delivery is submitted, the client may review and click Release Payment to confirm.

• Profyl.net deducts commission, platform fee, service charge, gateway fee, tax, etc.
• The remaining amount is released to the service provider
• The transaction is considered completed
• Refunds generally cannot be requested after release

The only exceptions are fraud, serious misconduct, or legal necessity determined by Profyl.net.

Profyl.net may deduct a commission from Task Hub payments before releasing funds to the service provider. The commission rate may vary based on:

• Service provider level
• Business arrangement
• Partner agreement

Profyl.net reserves the right to update the Task Hub commission rate at any time.

If a client is not satisfied with delivery, they may raise a dispute within the allowed period.

A dispute must be submitted through the available Profyl.net support or Task Hub dispute process.

When a dispute is raised, Profyl.net customer support personally reviews the situation.

Profyl.net may contact both the client and the service provider before making a decision.

After review, Profyl.net may decide to:

• Release full payment to the service provider
• Refund full payment to the client
• Refund partial payment to the client
• Release partial payment to the service provider
• Request revision or correction
• Extend the delivery time
• Penalize either party
• Suspend or restrict either account
• Take any other reasonable action

Profyl.net's dispute decision will be final and binding, unless otherwise required by applicable law.

A refund may be provided to the client if Profyl.net determines that:

• The service provider failed to deliver the task
• The delivered work does not match the agreed requirement
• The service provider violated platform rules
• The task was cancelled before meaningful work started
• The service provider committed fraud or misconduct
• A refund is otherwise fair and reasonable based on the evidence

Refunds may be full or partial depending on the situation.

Profyl.net may release payment to the service provider even if a complaint was raised, when:

• The service provider completed the task according to the agreed requirement
• The client is refusing payment unfairly
• The client changed the requirement after delivery
• The client accepted or used the delivered work
• The complaint is unsupported by evidence
• The dispute was raised in bad faith
• The client failed to respond within the required time
• The delivery substantially matches the task agreement

Clients are responsible for:

• Writing clear task requirements
• Providing necessary files, instructions and access
• Communicating professionally
• Reviewing delivery within the given time
• Raising disputes before releasing payment
• Not changing the scope unfairly after work starts
• Not asking for illegal, harmful, vulgar or unethical services
• Not misusing the dispute system to avoid payment

Service providers are responsible for:

• Accepting only tasks they can complete
• Delivering work according to the agreed scope
• Meeting deadlines
• Communicating professionally
• Providing original and lawful work
• Not submitting fake, copied, harmful or irrelevant work
• Responding to dispute requests
• Respecting client data and confidentiality
• Not demanding off-platform payment

Users must not bypass Profyl.net's Task Hub payment system by making or requesting off-platform payments for tasks discovered, discussed, initiated, or managed through Profyl.net.

Profyl.net is not responsible for any payment, fraud, non-delivery, or dispute occurring outside the platform.

After a Task Hub payment is released and cleared, the service provider may withdraw eligible earnings according to Profyl.net's withdrawal rules.

Withdrawals may be delayed due to incorrect details, suspicious activity, unresolved disputes, payment gateway delay, holidays, or compliance checks.

Initiating unauthorized chargebacks or payment reversals may result in account suspension or permanent ban. Profyl.net may contest fraudulent chargebacks and pursue legal remedies where applicable.

Users are responsible for any taxes, VAT, GST, or government charges applicable to their transactions. Profyl.net may collect taxes where legally required and is not responsible for users' individual tax obligations.

Profyl.net monitors accounts for suspicious activity including fake referrals, self-referrals, fraudulent transactions, and policy abuse. Accounts found to be engaging in fraudulent behavior may be suspended, terminated, and reported to relevant authorities.

Payment processing times may vary depending on the payment method, bank, and gateway. Profyl.net is not responsible for delays caused by third-party payment processors, banks, or financial institutions.

Payments may be processed in BDT (Bangladeshi Taka) or other currencies as specified at checkout. Currency conversion rates, if applicable, are determined by the payment gateway or bank and are outside Profyl.net's control.

Profyl.net reserves the right to modify this Payment & Refund Policy at any time. Changes will be notified via website, dashboard, or email. Continued use of paid services after changes means acceptance of the updated policy.

• Payment support: payment@profyl.net
• General support: support@profyl.net
• Location: Bashundhara R/A, Dhaka, Bangladesh
• Website: profyl.net